FAQ

Q: What is a slowfeeder and why is it good for my horse?

A slowfeeder is a feeding solution that ensures your horse consumes hay more slowly and evenly. This mimics their natural feeding behavior, promotes healthy digestion, reduces boredom, and helps prevent stable vices.

Q: Which type of horse are your slowfeeders suitable for?

Our HayPlay Bags are suitable for every type of horse: from sport horses to ponies, sensitive eaters, and horses in rehabilitation. We offer models for use in the stable, paddock, and on the go.

Q: What material are the HayPlay Bags made of?

The bags are made from heavy-duty PVC that remains flexible even under extreme temperatures (-30°C to +70°C). The material is breathable, durable, and easy to clean.

Q: How do I clean the HayPlay Bag?

Rinsing with water is usually sufficient. For heavy use, we recommend occasional hand washing or gentle cleaning with a soft brush.

Q: What if my bag gets damaged?

We offer a one-year replacement warranty on material and manufacturing defects. Please contact us for damage or tears over 3 cm, or if any hardware is defective.

Q: What are the benefits of slowfeeding?

Slowfeeding promotes continuous forage intake, which helps prevent ulcers and colic. It provides mental relaxation and encourages steady saliva production, vital for dental health.

Q: Is the HayPlay Bag safe for my horse?

Yes. Our bags are made from flexible, tear-resistant material and are designed with rounded edges and secure closures to ensure safety.

Q: How long does delivery take?

Orders are usually shipped within 1–3 business days.

Q: How does Track & Trace work?

Once your order has been processed, you’ll receive a separate email with a Track & Trace link. Use this link to track your package and, if needed, adjust the delivery.

Q: Can I test a slowfeeder?

Yes! You can try the slowfeeder for 14 days. If you’re not satisfied, you can return it free of charge.

General

What is a slowfeeder and why is it good for my horse?

Which type of horse are your slowfeeders suitable for?

Health & Well-being

What are the benefits of slowfeeding?

Is the HayPlay Bag safe for my horse?

Usage & Practical

How do I fill the HayPlay Bag?

How do I hang the HayPlay Bag?

How much hay fits in a HayPlay Bag?

Product Features & Maintenance

What material are the HayPlay Bags made of?

How do I clean the HayPlay Bag?

What if my bag gets damaged?

Ordering & Service

How long does delivery take?

How does Track & Trace work?

Can I test a slowfeeder?

How does the return process work?

Could not find your question?

No worries! Feel free to contact us, and we’ll be happy to assist you. Our team is here to help with any inquiries you may have.

Get in touch

Healthier feeding. Less waste.

Discover the HayPlay Slowfeeders

The HayPlay Bag is designed for those who want the best for their horses as well as their wallets. Less dust, less waste, more peace: with this smart slowfeeder you feed healthier and more efficiently. Discover all the advantages below.

Discover the HayPlay Bags

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FAQ

General

Health & Well-being

Usage & Practical

Product Features & Maintenance

Ordering & Service

Could not find your question?

Discover the HayPlay Slowfeeders

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